Receptionist - 1 year term

Company Overview

Commissionaires is a national not-for-profit organization dedicated to providing security services across Canada. With a commitment to meaningful employment for veterans of the Canadian Armed Forces, the Royal Canadian Mounted Police, and first responders, we operate in over 1,200 communities, ensuring safety and security while supporting our workforce.

Summary

We are currently seeking a receptionist to work weekday afternoons at our office located at 24 Colonnade Road, Ottawa. The receptionist is responsible for overseeing the daily operations of the front office reception area. This includes welcoming guests, managing incoming calls, responding to enquiries and performing various administrative tasks.

Responsibilities

• Greet all visitors, register them for security passes, direct them to meeting rooms or contact staff to escort them, ensuring a positive and professional client experience;
• Monitor visitor access and maintain security awareness;
• Operate the main switchboard: answer, screen and forward incoming calls to the appropriate person or department;
• Update Commissionaires Onboarding Portal with client information for Identification Services;
• Maintain a clean and orderly front entrance and reception area;
• Monitor the reception email inbox and redirect messages as appropriate;
• Receive, sign for, and distribute deliveries; and
• Possess knowledge of building security and emergency procedures and provide relevant information to guests and visitors as needed

You’re a Good Fit If You Nave…

• Excellent customer service skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)
• Working knowledge of Adobe Acrobat
• Ability to create, format, edit complex documents
• Demonstrated administrative experience in a fast-paced, professional services environment
• Ability to communicate with diplomacy, courtesy and professionalism in a high-profile and culturally diverse environment
• Exceptional attention to detail and a commitment to accuracy
• Ability to follow instructions, manage multiple tasks, and see assignments through to completion
• Reliable, self-motivated, and able to work independently with minimal supervision

Your Must-Haves:

• Ability to manage a high volume of clients efficiently
• Fluent in both English and French (spoken, read, and written)
• Possession of a valid Secret security clearance (with no restrictions) or the ability to obtain one within a reasonable timeframe
• Ability to sit and stand for extended periods

Nice to Have:

• Post-secondary degree or diploma in Office Administration
• Previous administrative experience

If you are ready to make a difference in your community while supporting our mission at Commissionaires, we invite you to apply today!

Job Type: Fixed term contract

Contract length: 12 months

Pay: From $42,486.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Language:

• English and French (required)

Work Location: In person