Event Operations Manager at Costco Demonstration Services

Description

As a CDS Event Manager, you will oversee all activities related to the promotion and sales of supplier products and will guide the recruitment, hiring, and supervision of part-time staff. Your role will involve ensuring that product demonstrators deliver high-quality work to Costco members. You will also be responsible for training demonstrators on food safety, hygiene, and exceptional service. Effective communication with warehouse managers, suppliers, and demonstrators is essential, along with participation in official openings of new locations when necessary.

Company Culture and Environment

CDS values teamwork and professionalism, encouraging employees to deliver exceptional customer service. The company promotes a culture of inclusivity and awareness, particularly in the food service and retail sectors.

Career Growth and Development Opportunities

Opportunities for training and development are integral to this role, as you will be responsible for training your team and enhancing their skills in customer service and food handling.

Detailed Benefits and Perks

• Work-life balance is emphasized with a fixed schedule from Tuesday to Saturday.
• Excellent working hours from 8:30 AM to 5:30 PM, subject to change based on needs.
• Full range of benefits offered, promoting employee well-being.

Compensation and Benefits

• Competitive salary based on experience.
• Comprehensive benefits package.
• Encouragement for individuals with disabilities to apply, with accommodations available upon request.

Why you should apply for this position today

This role provides the chance to lead a dedicated team while engaging with customers directly. If you have a passion for excellent service and enjoy working in a dynamic environment that values performance, this is an excellent opportunity.

Skills

• Strong leadership and communication skills.
• Detail-oriented mindset.
• Ability to train and mentor employees effectively.
• Proven ability to lead high-performing teams.
• Independent judgment and problem-solving capability.
• Bilingual in French and English.

Responsibilities

• Manage promotional activities and product sales.
• Supervise the recruitment and hiring of part-time staff.
• Ensure high-quality demonstrations by product demonstrators.
• Train staff on food safety and hygiene standards.
• Facilitate communication with warehouse managers and suppliers.
• Participate in official openings of new locations.

Qualifications

• High school diploma or equivalent.
• 2-4 years of relevant experience in retail, hospitality, or food service environments.
• Proven leadership skills with the ability to motivate a team.

Education Requirements

• High school diploma or equivalent.

Education Requirements Credential Category

• Secondary education.

Experience Requirements

• 2-4 years of related experience in similar positions.
• Experience in a part-time work context, preferably in sales or customer service.

Why work in Gatineau, QC

Gatineau offers a rich cultural heritage combined with beautiful natural surroundings. The city is known for its vibrant community and range of activities, providing a balanced lifestyle that is conducive to personal and professional growth.